Delivery & returns
Before payment, confirm product availability, destination coverage, delivery fee, dispatch timing and the agreed payment method with ELPREX WELLNESS. Delivery terms may vary by location.
Please contact us before returning an item. We will confirm the applicable process and eligibility based on the order, product condition and applicable requirements. Do not return opened supplements or personal-care items without first contacting us.
Privacy policy
This static catalogue does not process card payments or maintain a customer account. If you choose WhatsApp, your order details are sent to WhatsApp to continue the conversation. Share only the information needed to handle your enquiry or delivery. Do not send passwords or payment PINs.
Terms & conditions
Prices are shown in Kenyan shillings without promotional discounts. Product availability, final order total, delivery charges and payment instructions must be confirmed before payment. An order-list message is an enquiry and does not by itself confirm stock or dispatch.
Product names and photos help identify the items. Packaging can change between batches; confirm the exact item and label before purchase.
Product & health disclaimer
Product information is general information, not diagnosis or medical advice. Supplements are not a substitute for prescribed treatment or professional care. Always read the current product label. Consult a qualified healthcare professional if pregnant, breastfeeding, taking medicines or managing a medical condition. Seek prompt medical care for serious or persistent symptoms.